Shipping policy

North America

Orders over $99 and within North America are eligible for free shipping.

International

Shipping costs on International orders will be calculated at checkout.

 

Shipping Policy

Due to COVID-19 we are experiencing processing and shipping delays. These new policies are to keep our staff and customers safe. We offer our sincere apology for any late deliveries and inconvenience that has occurred.

Shipments can be arranged to the billing or an alternate address on checkout.  

Orders are shipped within 24-72 hours (Monday-Friday), excluding holidays. 

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges).

If you suspect your order has not been delivered due to a wrong address and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact via email at info@kprah.com

Duties

Some countries outside of the Canada may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer.